Audits

Choose the cut that matches the pain

Every engagement is an audit of a CRM application that already has history. Fees below are starting ranges in Malaysian ringgit for a mid-size team. The scoping call sets the actual figure. There is no checkout on this site.

Two colleagues reviewing notes during a working session at a long table

Process-fit audit

We walk the live CRM against how your team actually qualifies, hands over, and closes — then name every place the screens disagree with the work.

2–3 weeks From RM 9,800

Person reviewing documents and a laptop at a wooden desk

Data quality and duplicate review

A structured pass over records, duplicates, stale owners, and fields that look complete while meaning nothing.

10–15 working days From RM 7,500

Small team talking through a plan in a bright office

Integration and automation review

We trace what writes into the CRM from forms, WhatsApp tools, billing, and spreadsheets — and what those writes quietly break.

2 weeks From RM 8,900

Colleagues in a meeting room discussing a document on screen

Access and permission audit

Who can see, export, and change records — including people who left, shared logins, and roles that drifted after go-live.

1–2 weeks From RM 6,800

Group of people collaborating around a table with laptops

User adoption diagnostic

Licences paid, screens unused. We find which roles live in the CRM and which roles keep the real work somewhere else.

2 weeks From RM 7,200

Two professionals talking through papers and a laptop side by side

Pre-migration health check

Before you move from one CRM application to another, we document what would travel, what should not, and what is already broken.

3 weeks From RM 12,400